We Offer Smile
We are group of professionals who understands your home, car maintenance & Personal Care requirement and our trusted, very professional and most reliable partners and agents have years of experience in providing the best quality & top Standard home, car maintenance & personal care (beauty salon & barber) services.
Assistance Anytime is a single window shop to sort all your home needs ranging from home maintenance to car maintenance to personal care services- Quickly, Professionally and most important Conveniently.
At Assistance Anytime, we make sure to simplify your everyday living with a variety of home services delivered exclusively by verified & most ...qualified professionals 365 days a year because We are here for you. Everyday.
We offer wide range of services like Garden maintenance services, Cleaning (Home & Commercial) services, Plumbing Services, electricians, Handyman jobs, Carpenter services, Home Painting services, All kind of Electronic appliance repair services, Laundry Services, beauty and barber Services at home, car cleaning services, car maintenance services and a lot more.
How Assistance Anytime Works
Search & Select a Service
Click on find your services and our smart platform will auto locate your location and lets you choose and pick the service you are looking for.
Select Professional Service Provider
Unlike Others, we give you the liberty to choose the professional Service providers on the basis of service cost, ratings and customer reviews.
Schedule & Track Service Details
Choose service date & time at your ease and track, update or cancel your booking as per your convenience in real time.
Service Provider Will Arrive
Notification will be sent to you as soon as service providers starts from his/her location to your location. On the Arrival - Start Job & Service provider identification OTP’s will be sent to you as well. Service Provider will finish the job with the utmost professionalism.
Rate Our Service Provider
We strive for Ratings, don’t forget to rate our professionals! You might get an Instant discount coupon from our professional.
(Why Choose Us)
Our Services our fully insured, so don’t worry & Relax
Expert & Verified Service Providers
We verify every Service Provider who signs up with us and periodic verification are done on regular basis.
Believe in Hygiene
We concern about hygiene; our Service provider follow best possible hygienic Protocols.
Assured Quality Service
We believe in providing quality Services and we strive for 5 Star Ratings from our customers.
Pocket friendly pricing
Our Service Providers are flexible to work in the slots at your convenience, you have the liberty to choose date and time for service.
Loyalty should be paid and so we do, for every completed order, loyalty points will be given.
Care for your loved ones, give them the gift our services and get instant discount coupons from us.
Q: How can I use Assistance Anytime?
Start by signing up, then click on Book Your services, Our Smart Platform will identify your location, accordingly, we will get you a list of service providers in your area from which you can choose and request the service.
Q: Where do you operate?
Our Market Place Currently serve within Victoria, Australia including Melbourne.
Q: I can’t access my Assistance Anytime account, I think I forgot the password?
Please click on the customer login button on top right side of the website and click on login in the listing page. Login Pop Up box will appear and then click on the forgot password and provide the registered email or registred phone number details to reset your password .
Q: How can I choose the best service provider?
All of our Service providers are professional and highly-qualified. Check the quotations, and choose the one within your budget. Also, we advise you to choose the closest service providers to your location.
Q: Are the services limited to my private home?
Not at all, we can help you wherever you are, whether it’s your home, office, or at the home of your friend/relative.
Q: Can I select different services from different categories at one time?
If you want to book services from different categories, you will need to do it separately. For example, it is not possible for one company to offer both beauty and plumbing services. Results will only indicate service providers that can offer all the selected services.
Q: Can I modify my phone number and location?
Absolutely, just log in and then click “Profile” & “Edit”.
Q: I’m letting strangers into my home. Why should I trust them?
Our Service Providers are fully background checked. When a service Provider will arrive at your location, you will be provided with the Identification OTP, only when you provide the OTP to the Service provider and the same gets matched within our systems, Service Provider will be allowed to enter your service location ( you can always ask the Service provider to add identification OTP in the agent app in front of you and you have all rights to check whether the OTP is matched or no) and start its service. Also, you can always demand an Identification proof from our service provider for your satisfaction.
Q: What is your cancellation policy?
We don’t charge you any cancellation fees if the orders are cancelled 120 Minutes (2 hours) before the scheduled service time. 20% of the booking amount will be charges if the order is cancelled any time after 120 mins from the scheduled time.
Q: What is your rescheduling policy?
We understand that plans change and it could be possible that you might want to reschedule the cleaning. Please reach out to us at least 4 hours prior to the appointment so that we can arrange to re schedule the service. Make sure that you reach out to us anytime in between 8 AM to 8PM (Support time). Any rescheduling request sent to us in between 8:01 PM to 7 :59 AM will be deemed to be received at 8 AM (Next Support Time Slot). However, any time before 120 mins of the schedule appointment time, you are entitled to cancel the appointment and book a new one and you will not be charged with any cancellation fees. For all rescheduling request you can reach out to us at firstname.lastname@example.org or you can chat with our support agents.
Q: How can I contact you if I have questions?
Please feel free to contact us with any questions, concerns, and/or comments at email@example.com and we are available to chat every day from 8 AM to 8 PM.
Q: How are your service delivery and team rated?
You can go to the Your Profile Section , click on bookings and click on the completed service to rate our Service Provider. We will also send you the Email reminding you rate the service on different parameters and judge the overall satisfaction of the service. Good rating is always appreciated without saying.
Q: Do your Service providers rate customers as well?
After each service is completed, service provider generally rates the customers as well. Customers will be entitled to discounts, rewards & loyalty points on the basis of the Service provider Ratings.
Q: What are the modes of payment?
We believe in transparency and integrity and hence we only accept payments through our online payment facility on our website & our apps. You can make payments using your credit card or debit card We have integrated payment services with “Stripe” and “Comm bank Australia, a trusted Australian payment gateway provider.
Q: What is Assistance Anytime Wallet?
Assistance Anytime allow you to transfer money from your bank to wallet anytime and you don’t have to worry about having your card with you or pulling it out of your wallet or bag while making any new service order. All gifts cards Amount, Loyalty points encashments will be credited into your wallet only .After you login , you can click on your name on the Top right side of the website and then click wallets to access your wallet. In no circumstances you will be allowed to transfer money from wallet to banks. Wallet amount can be used only by purchasing services on our website.
Q: What happens if an article is damaged during service?
Our trained Service provider is instructed to handle every item with utmost care. We have defined processes that will ensure that there are no damages during the delivery of our service. In spite of precautions, if there is an event involving damage our Service provider will proactively take measures to compensate for the damage through our or service provider’s damage protection insurance. You could also reach out or report such an incident via email to firstname.lastname@example.org or chat with us any day from 8 Am to 8 PM. However, reporting of any such damage to our service provider or to our support agents should be done before our service provider leaves your premises. Reporting after the service provider leave will not be a valid claim
Q: What happens in case the requested job takes more time than expected?
The time taken to service an order is estimated accurately and you will be informed ahead of time about the start time and the time required to deliver the service. For any unforeseen reason the service takes longer, our service provider will advise you about the additional time it might take to complete the services so that you could plan your schedule accordingly.
Q: Can I place a service request without registering on your site?
No , Currently you can place a service request only through our website www.assistanceanytime.com or through our mobile apps available on both Android and Apple App Stores.
Q: Would you be able to do big projects?
Absolutely yes. We have a team of experienced and highly trained professionals who can fulfill your requirement aptly.
Q: What happens if I don't like your work?
Any complaints about a job will be carefully examined, but will not be accepted if has been more than 4 hours after completion.
Meet Our Service Providers
"Our cool Carpenter always has a Hammer Time,and They always Nail it."
"Our Painters are choreographer of space. They will make your space dance with love."
"We have skilled Plumbers, not cheap Plumbers, who do service by their Heart."
"We believe in Hygiene, And our cleaners take hygiene as thier first priority while cleaning."
"Never underestimate the power of a Gardener. Our Gardener can make your garden a masterpiece with pleasure."
"Clothes need gentle and good products for shining and Our cleaners love shining your clothes."
"Our stylish Hairstylist make your every look charming with trending fashion."
"Have no fear when our electrician is here. He can repair what your husband fixed."